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(Completed) Urgent Client Area Portal Maintenance - 6 June 2018

Published: 06/06/2018

Date: 6 June 2018 (Wednesday)Start time: 12:00 PM SGT (GMT+0800)End time: 01:00 PM SGT (GMT+0800) You may use below time-zone converter to convert the above time to your time zone: http://www.timeanddate.com/worldclock/converter.html Description: We will be conducting an urgent maintenance ...

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(Completed) Urgent Network Maintenance - 19 April 2018

Published: 18/04/2018

Date: 19 April 2018 (Thursday)Start time: 01:00 AM SGT (GMT+0800)End time: 05:00 AM SGT (GMT+0800) You may use below time-zone converter to convert the above time to your time zone: http://www.timeanddate.com/worldclock/converter.html Description: We will be conducting an urgent maintenance ...

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Security Advisory: CPU Vulnerabilities - Meltdown and Spectre

Published: 10/01/2018

Last Update: 19 Feb 2017 CRITICAL VULNERABILITIES FOUND - MELTDOWN AND SPECTRE MELTDOWN and SPECTRE are two major vulnerabilities made public in the first week of January 2018, with serious impact on practically all major CPUs. More information about the Meltdown and Spectre ...

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(Completed) Urgent Network Maintenance - 1 October 2017

Published: 01/10/2017

Date: 1 October 2017 (Sunday)Start time: 01:00 AM SGT (GMT+0800)End time: 05:00 AM SGT (GMT+0800) You may use below time-zone converter to convert the above time to your time zone: http://www.timeanddate.com/worldclock/converter.html Description: We will be conducting an urgent ...

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Security Advisory: Optionsbleed Vulnerability Affecting Apache HTTPD

Published: 21/09/2017

This advisory is provided as a courtesy.We would like to bring to your attention on a vulnerability called "Optionsbleed", which affects all Apache (HTTPD) server running on most Linux systems, and some on Windows as well. ImpactThe vulnerability allows a remote user to obtain potentially sensitive ...

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(Completed) Hypervisor Maintenance: hv-kvm-01 to hv-kvm-08

Published: 11/08/2017

Date: 13 August 2016 (Sunday)Start time: 12:00 AM SGT (GMT+0800)End time: 05:00 AM SGT (GMT+0800) You may use below time-zone converter to convert the above time to your time zone: http://www.timeanddate.com/worldclock/converter.html Description: We will be conducting a maintenance exercise on ...

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(Completed) Hypervisor Maintenance: hv-kvm-09

Published: 03/08/2017

Date: 6 August 2016 (Sunday)Start time: 12:00 AM SGT (GMT+0800)End time: 05:00 AM SGT (GMT+0800) You may use below time-zone converter to convert the above time to your time zone: http://www.timeanddate.com/worldclock/converter.html Description: We will be conducting a maintenance ...

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(Completed) Network Maintenance: Saturday, 12 August 2017

Published: 31/07/2017

Our data center provider 1-Net Singapore is scheduling a network maintenance as follows: FROM: 12th August 2017 at 00:00hrs (Singapore time, GMT +0800)TO: 12th August 2017 at 04:00hrs (Singapore time, GMT +0800)MAINTENANCE DURATION: 4 hoursSERVICE IMPACT DURATION: 15 to 20 minutes Click here to ...

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Security Advisory: Petya Malware Affecting Windows Systems

Published: 28/06/2017

Update on 28 June 2017 at 1:21pm: According to some reports, it's possible to prevent Petya from executing by creating a dummy file called: C:\Windows\perfc on the Windows system. More information can be found here. ===This advisory is provided as a courtesy. We would like to bring to your ...

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Security Advisory: Ransomware Threat

Published: 23/06/2017

This advisory is provided as a courtesy.We would like to bring to your attention that there has been a noticable rise in ransomware threats and infections in recent months, both in Singapore and all over the world.What is a ransomware?Ransomware is a malware type which encrypts files and data ...

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Security Advisory: Stack Clash Vulnerability Affecting Linux Systems

Published: 22/06/2017

This advisory is provided as a courtesy.We would like to bring to your attention on a vulnerability called "Stack Clash", which affects memory management functionality of all Linux operating systems, as well as OpenBSD, NetBSD, FreeBSD and Solaris operating systems. The vulnerability was discovered ...

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Security Advisory: WannaCry Malware Affecting Windows Systems

Published: 15/05/2017

This advisory is provided as a courtesy.We would like to bring to your attention on a wide-spread infections of a malware known as "WannaCry", which is targeting unpatched Windows systems. The malware can spread over the network by looking for any vulnerable systems and infecting them.ImpactOnce a ...

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(Fixed) Known Issue: Sporadic Problem With Payment Link

Published: 02/03/2017

Update on 2-March-2017 This issue has been rectified.  If you are still experiencing payment problems with your orders, please do contact us ASAP by opening a support ticket and providing us your order ID so we can assist.    (Earlier Notice)  Sporadic Order Form Issue ...

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(Completed) Client Area Portal Maintenance: Monday, 30 January 2017

Published: 24/01/2017

Date: Monday, 30 January 2017Start: 12:00amEnd: 02:00amTime zone converter: http://www.timeanddate.com/worldclock/converter.htmlDescription: We will be conducting a maintenance exercise to upgrade our client area portal. During this 2 hours maintenance window, all Panel services will be ...

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[ PILOT RUN ] New - credit card payments with Stripe

Published: 20/12/2016

Credit card payments with Stripe We have started a pilot run with Stripe as our second credit card payments provider. All invoics can now be paid using either PayPal Subscribe, PayPal Checkout, or credit cards Amex, Visa or Master card through Stripe. To make a payment with credit cards, elect ...

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(Completed) Cloud Platform Maintenance: 5 - 6 November 2016

Published: 27/10/2016

  Date: 5 November 2016 (Saturday) - 6 November 2016 (Sunday)Start: 12:00 AM 5 November SGT (GMT+0800)End: 12:00 AM 6 November SGT(GMT+0800) You may use below time-zone converter to convert the above time to your time zone: http://www.timeanddate.com/worldclock/converter.html Description: We ...

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(COMPLETED) LIVE TESTING OF STRIPE - CREDIT CARD PAYMENTS PROVIDER

Published: 16/08/2016

Date: 16 Aug to 24 Aug 2016 (extended to 9 September 2016, note: extended again to 14 October 2016) Re: Stripe Testing We will be conducting live, backend testing to integrate a second payment provider option from Stripe. WHAT TO EXPECTPlease continue to use PayPal for your payments throughout ...

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Security Advisory: Linux Kernel's net/ipv4/tcp_input.c Vulnerability

Published: 12/08/2016

This advisory is provided as a courtesy.We would like to bring to your attention that a new security vulnerability found on Linux kernel before 4.7, specifically on the net/ipv4/tcp_input.c module, which does not properly determine the rate of challenge ACK segments. This makes it easier for ...

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Security Advisory: HTTPoxy Vulnerability

Published: 28/07/2016

This advisory is provided as a courtesy.We would like to bring to your attention that a new security vulnerability on CGI application, called HTTPoxy, was disclosed last week. The vulnerability specifically affects web applications running PHP and CGI, so if you are not running web applications on ...

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(Completed) Network Maintenance: Sunday 26 June 2016

Published: 10/06/2016

Our data center provider 1-Net Singapore is scheduling a network maintenance as follows: FROM: 26th June 2016 (Sunday) at 01:00hrs (Singapore time, GMT +0800)TO: 26th June 2016 (Sunday) at 06:00hrs (Singapore time, GMT +0800)MAINTENANCE DURATION: 5 hoursSERVICE IMPACT DURATION: 15 to 30 ...

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Security Advisory: OpenSSL Vulnerabilities

Published: 05/05/2016

This advisory is provided as a courtesy.We would like to bring to your attention that some new security vulnerabilities on OpenSSL have been discovered. Some of the vulnerabilities with high severity includes memory corruption in the ASN.1 encoder (CVE-2016-2108) and padding oracle in AES-NI CBC ...

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Security Advisory: Windows SAM and LSAD Downgrade Vulnerability (Badlock)

Published: 15/04/2016

This advisory is provided as a courtesy.We would like to bring to your attention a newly discovered vulnerability in Microsoft Windows, which allows elevation of privilege if an attacker launches a man-in-the-middle (MITM) attack. An attacker could then force a downgrade of the authentication level ...

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Security Advisory: Linux kernel's CXGB3 driver use-after-free vulnerability

Published: 07/04/2016

This advisory is provided as a courtesy.We would like to bring to your attention a newly discovered use-after-free vulnerability affecting Linux kernel's CXGB3 driver, which allows a local attacker to cause a denial of service (system crash) or possibly execute arbitrary code. This affects mostly ...

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Security Advisory: DROWN Attack SSL/TLS Vulnerability

Published: 04/03/2016

This advisory is provided as a courtesy.We would like to bring to your attention a newly discovered SSL/TLS security bug called DROWN (Decrypting RSA with Obsolete and Weakened eNcryption) Attack, which can allow attacker to decrypt intercepted TLS connections by making specially crafted ...

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Network Maintenance: Saturday 19 March 2016

Published: 02/03/2016

Our data center provider 1-Net Singapore is scheduling a network maintenance as follows: FROM: 19th March 2016 (Saturday) at 00:00hrs (Singapore time, GMT +0800)TO: 19th March 2016 (Saturday) at 04:00hrs (Singapore time, GMT +0800)MAINTENANCE DURATION: 4 hoursSERVICE IMPACT DURATION: 15 ...

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Round-Up: Latest Promotions

Published: 22/02/2016

1. Chinese New Year - “Lucky Monkey ” Customer Credit Bonus Get the following bonus credit when you add the following funds to your SimplerCloud account: Add $100 – $8 Bonus Credit Add $300 – $38Bonus Credit Please view the full details at our Promotion ...

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Security Advisory: GNU C Library vulnerability

Published: 18/02/2016

We would like to bring to your attention a new security vulnerability affecting the GNU C Library (glibc and eglibc packages) available on most Linux systems. It was discovered that the GNU C Library incorrectly handled receiving responses while performing DNS resolution, allowing a remote attacker ...

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Security Advisory: Linux kernel's "Use After Free" vulnerability

Published: 21/01/2016

We would like to bring to your attention a new serious vulnerability affecting all Linux kernels version 3.8 and above. This zero-day vulnerability, assigned with a code CVE-2016-0728, is caused by a reference leak in the keyrings facility on the affected Linux kernels, allowing a regular user to ...

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Security Advisory: cPanel Security Issues

Published: 20/01/2016

We have received a note from cPanel that they have released new builds for all WHM/cPanel public update tiers. These updates provide targeted changes to address security concerns with the cPanel & WHM product. These builds are currently available to all customers via the standard update system. ...

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(Completed) Notification: cPanel License Migration Exercise

Published: 25/11/2015

Update on 22 December: The migration exercise has completed.  If you have any questions about your cPanel license or account, please do open a support ticket in your panel so we can help.   Dear Valued Customer,Good day to you.We would like to inform you that we will be starting an ...

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(Completed) Urgent Network Maintenance: Sunday 18 Oct 2015

Published: 11/10/2015

Our data center provider 1-Net Singapore is scheduling an urgent network maintenance as follows: FROM: 18th October 2015 (Sunday) at 00:00hrs (Singapore time, GMT +0800)TO: 18th October 2015(Sunday) at 06:00hrs (Singapore time, GMT +0800)MAINTENANCE DURATION: 6 hoursSERVICE IMPACT DURATION: 15 to ...

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(Completed) Announcement: Test-Bed Implementation of IPv6 on SimplerCloud's Public Cloud Network

Published: 08/10/2015

Update on 3 March, 2016: We have concluded IPv6 Beta Testing.  IPv6 is now available on all Simple servelets.  Please refer to our FAQ for more information on how to request your free static IPv6 IP address for your servelet. More details: FAQ Ipv6 Knowledge Base   Dear ...

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Announcement: Price Increase for WIN OS and MS SQL for New M/L & VPC Plans from 1 November 2015

Published: 29/09/2015

Announcement: Change of WIN OS and MS SQL Prices for New M, L and VPC Plans from 1 November 2015 Dear CustomerFrom 1 November, the following changes in price to Windows OS will occur:WIN OS - New Prices from 1 November 2015 For Plan M & Virtual Private Cloud (VPC)Win Svr 2008 R2 SP1 (64-bit ...

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Critical Alert: BIND TKEY Vulnerability Affecting Linux Systems Running BIND DNS Server - CVE-2015-5477

Published: 05/08/2015

Critical Alert: BIND TKEY Vulnerability Affecting Linux Systems Running BIND DNS Server - CVE-2015-5477Reference:CVE-2015-5477: An error in handling TKEY queries can cause named to exit with a REQUIRE assertion failureBIND TKEY vulnerability (CVE-2015-5477)USN-2693-1: Bind vulnerabilities This ...

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(Completed) Currently: SimplerCloud Web Page changes

Published: 31/07/2015

Update on 3 August 2015: This exercise is completd. We are making some temporary changes to the server for our web page simplercloud.com and there may be occasional disruption to the web page over the next few hours. These changes are being made to the SimplerCloud web page only. These changes ...

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(Completed) Order Forms Maintenance

Published: 30/07/2015

Update on 1 Aug 2015: Order forms are now fully enabled. If you cannot submit an order for any item, please open a support ticket so we can help. Order Forms for   - Simple Servelets - Virtual Private Cloud Plans - Additional Services   Are temporarily disabled in order for ...

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(Ended) Customer Bonus Promo: $30

Published: 24/07/2015

We have a very special customer promotion on now! Add $250 to your account and get $30 bonus. Add $100 to your account and get $9 bonus. Account credit can be used to purchase any service or pay any invoice. Please see http://simplercloud.com/promotion for more details

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(Ended) Social Media Day 2015: Share a post for $5 credit

Published: 25/06/2015

We're marking Social Media Day 2015 with a special offer: share our Facebook or Twitter post and get $5 credit in your account.  Look for the details at http://simplercloud.com/smday2015 check out other short-term offers, including $100 off Private Cloud and 50% off all servelets, at ...

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(Completed) Important Customer Notification: Deployment of Critical Patches to address CVE-2015-3456 ("VENOM")

Published: 14/05/2015

(Update: 25-May 2015 All systems have already been successfully patched for this explit) CVE-2015-3456 ("VENOM") Updated: 16-May, 2015 A security vulnerability, CVE-2015-3456 ("VENOM") has been announced that could potentially exploit the virtual floppy drive code used by many virtualization ...

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(closed) Note: Urgent Hypervisor Reboot

Published: 12/05/2015

There was a technical issues on one of our hypervisor hosts and we needed to perform an urgent reboot of the hypervisor host earlier this morning to resolve the underlying technical problem. This affected some servelets hosted on the hypervisor host. The problem has since been resolved and all ...

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Critical Alert: HTTP.sys Remote Code Execution Vulnerability Affecting Windows Systems - CVE-2015-1635

Published: 17/04/2015

Critical Alert: HTTP.sys Remote Code Execution Vulnerability Affecting Windows Systems - CVE-2015-1635Reference: Microsoft Security Bulletin MS15-034 - Critical - Vulnerability in HTTP.sys Could Allow Remote Code Execution (3042553)This advisory is provided as a courtesy.We would like to bring to ...

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Critical Alert: FREAK Attack Vulnerability

Published: 07/03/2015

Critical Alert: FREAK Attack Vulnerability Affecting Windows & Linux Servers  References:Tracking the FREAK AttackThis advisory is provided as a courtesy.We would like to bring to your attention a newly discovered SSL/TLS security bug called the FREAK (Factoring attack on RSA-EXPORT Keys) ...

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Critical Advisory: "GHOST" glibc library vulnerability in most Linux systems

Published: 30/01/2015

Critical Alert: "GHOST" glib library vulnerability in most Linux systems References: GHOST: glibc vulnerability (CVE-2015-0235)The GHOST Vulnerability This advisory is provided as a courtesy. We would like to bring to your attention a newly discovered security bug affecting Linux's GNU C ...

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(Completed) Storage Network Maintenance: 7 Dec, 12AM-1AM Singapore Time (SGT)

Published: 05/12/2014

Notice of Storage Network Maintenance: 7 December 2014, 12am – 1am Singapore time (SGT) Update at 11:53pm: We will start the maintenance at 12am sharp. Update at 12:06am: The maintenance has completed and there are no ongoing issues. === We are scheduling a storage network maintenance to ...

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(closed) Notification: Storage cluster in recovery process

Published: 03/12/2014

Dear valued customers, Update: No slowness should be experienced currently. Please open a support ticket with us if you think your servelet is still affected. === https://twitter.com/simplercloud We detected some technical issues on one of our storage nodes earlier this morning. The issues ...

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Critical Advisory: Microsoft Windows Schannel Vulnerability

Published: 12/11/2014

Critical Alert: Microsoft Windows Schannel Vulnerability Reference: Microsoft Security Bulletin MS14-066 - Critical: Vulnerability in Schannel Could Allow Remote Code Execution (2992611) This advisory is provided as a courtesy. We would like to bring to your attention a newly discovered security ...

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(closed) Network Maintenance: 2 Nov, 12AM-2AM Singapore Time (SGT)

Published: 24/10/2014

Notice of Network Maintenance: 2 November 2014, 12am – 2am Singapore time (SGT) Update at 12:30am: Network maintenance has been completed. Update at 12:07am: We will start the network maintenance at 12:10am. We are scheduling a network maintenance to be conducted within this time period. To ...

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Standardization to USD currency for all accounts from October 25, 2014

Published: 22/10/2014

Standardization to USD currency for all accounts from October 25, 2014 Kindly note that from 25 October, all services will be billed and payments will be accepted in USD only. If your account is reflecting any currency other than USD, the currency will automatically be converted to USD from ...

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New Domain Name Extensions Are Available

Published: 02/10/2014

2 Oct: 42 new GTLDS added. Check GTLD Update page or register directly. 31 July: 75 new GTLDs (generic top-level domains) added. Check GTLD Update page or register directly. 15 July: We have introduced a number of new Generic Top-Level Domain Names (GTLDs) for registration. We will continue to ...

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(closed) 1 Oct 2014: Storage Node Issue

Published: 01/10/2014

Update: The storage node issue has been fixed.  If you are still having issues, please contact us through a support ticket so we can assist you directly. Update: while recovery is in progress, we are still looking into the issue of slowness for some servers. Apologies for any inconvenience ...

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(closed) 12:00 AM, 26 September 2014 SGT: CUSTOMER PANEL REBOOT

Published: 25/09/2014

Update at 12: 10 AM, 26 SEPT 2014 SGT: The upgrade has been completed and the customer panel is accessible now. ############################################ We are scheduling a reboot of the customer panel only at 12:00 AM, 26 September 2014 SGT Please read the full details. ONLY THE CUSTOMER ...

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Critical Advisory: "Bash Bug"/ "Shellshock" Vulnerability in most Linux systems

Published: 25/09/2014

Critical Alert: Bash Bug (also now known as Shellshock) Reference: Red Hat Breaking Update on Bash Bug This advisory is provided as a courtesy. Update on 9 October 2014: Latest update with regards to bash bug / shellshock vulnerability - a critical security bug affecting GNU Bash commonly used ...

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(Closed) Network Maintenance: 21 Sept, 12AM-2AM Singapore Time (SGT)

Published: 11/09/2014

Update: The network maintenance concluded successfully on 21 Sept, 2014 and there is nothing ongoing. Notice of Network Maintenance: 21 September 2014, 12am – 2am Singapore time (SGT)We are scheduling a network maintenance to be conducted within this time period. To convert time to your time ...

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(closed) Domain Registrations Page Unavailable 2.30 - 7 PM (Upgrading)

Published: 31/07/2014

  31-July 2.30 PM - 10 PM SGT * Extended to 10 PM (31 July SGT) The domain registrations page is temporarily disabled in order to add additional 80 new GTLD domain extensions. If you have urgent domain registration requirements, please open a support ticket and we will be able to help you.  ...

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(closed) Storage Node

Published: 11/07/2014

There was a technical issue with our storage node earlier.  It is up and in recovery currently. Some customers might currently be experiencing high I/O loads as a result. Restarting your servelet is not recommended in the next few hours as it might extend the recovery.  Please contact us for ...

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(closed) 24 June 2014: Hypervisor host issue

Published: 24/06/2014

Update: This issue has been resolved since approximately 11 am this morning. Earlier Notification: An issue with one of our hypervisor hosts today may have affected some servelets. HA failover kicked in and may still be on-going for some. If your servelet is affected, you can also expedite by ...

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Security Advisory: OpenSSL Man-in-the-Middle (MITM) Flaw

Published: 13/06/2014

We refer you to the new Man-in-the-Middle (MITM) vulnerability announced on 5-June 2014, described here and confirm that all SimplerCloud systems are not affected. Man-in-the-Middle (MITM) Vulnerabilty There are some new security vulnerabilities affecting the open source encryption protocol ...

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(closed) June Promotions

Published: 04/06/2014

1.Get 1 month free when you sign up or renew 4 months - 20% off 2.Get 30% off any new server you sign up with promocode JUNE-SIMPLIFY More at http://simplercloud.com/promotions

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New OS Templates

Published: 06/05/2014

3 June 2014:  New OS Template - Windows Server 2012 + SQL Server 2014 (Express edition) is now available on Simple Menu (plan M and above) and VPC plans. 8 May 2014: Updated OS Template - Ubuntu 14.04 (64-bit) OS template. It's now available on all the plans. Please refer to the Change Log in ...

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Security Advisory: Heartbleed (Openssl 1.0.1)

Published: 08/04/2014

We bring your attention to Heartbleed, a serious security vulnerability allowing anyone on the Internet to read the memory of the systems protected by the vulnerable versions of the OpenSSL software. If you’re running a server with OpenSSL 1.0.1 through 1.0.1f, you should update to OpenSSL ...

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[ Last Day ] Till 10 Apr 2014: Add Funds to get 16% more

Published: 02/04/2014

Until 10 April, 2014 Current customer account offer - add funds and get up to 16% more

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Significant Bandwidth Increase with new SGIX Connection

Published: 03/03/2014

We have upgraded our network to include more bandwidth, better routing diversity and increased redundancy. Read about it in our blog post.

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Customer Newsletter 12-Feb-2014

Published: 13/02/2014

Customer Update: Here's a web link to our first newsletter - http://eepurl.com/OlcBf We are launching a number of new services and features in the next few months. To receive SimplerCloud updates, you can join the list at http://simplercloud.com/aboutus (Join the list for "Tell Me About Changes, ...

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Amendment to SimplerCloud's Agreement

Published: 11/02/2014

We have made some amendment to our Agreement. Customers are advised to check our Agreement page at this URL: http://www.simplercloud.com/agreement/ Thank you.

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SimplerCloud Status Update

Published: 22/09/2013

You may visit our status update page here to check the status of our network and cloud infrastructure for any outages and for any planned maintenance.

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