SimplerCloud Pte Ltd

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News: (Fixed) Known Issue: Sporadic Problem With Payment Link

Published: 02/03/2017 Back

Update on 2-March-2017


This issue has been rectified.  If you are still experiencing payment problems with your orders, please do contact us ASAP by opening a support ticket and providing us your order ID so we can assist. 


 


(Earlier Notice) 


Sporadic Order Form Issue


Some customers may be unable to proceed to the payment step when submitting a New Order.


If you encounter an error at the payment step, you can still make a payment by logging into your SimplerCloud account and accessing the invoice that was generated by your order under Account -> Invoices. You can select and complete a payment mode from there.


We are also actively looking into this issue and hope for a speedy resolution. Please open a support ticket if you need any assistance with this matter.